English Professional Qualifications Business Skills Exam Procedure
City & Guilds Business Skills Exam Procedure


Exam Dates

 City & Guilds Business Skills

 16-17 July 2011

27-28 August 2011

17-18 September 2011

15-16 October 2011

12-13 November 2011

03-04 December 2011

21-22 January 2012

18-19 February 2012

10-11 March 2012

07-08 April 2012

05-06 May 2012

09-10 June 2012

 14-15 July 2012

25-26 August 2012


Exam Hours
Saturday
10:00 - 11:30 Business Studies Level 1
12:00 - 14:00 Business Studies Level 2
15:00 – 16:30 Office Procedures Level 1
17:00 – 19:00 Office Procedures Level 2

Sunday
10:00 – 11:00 Customer Service Level 1
11:30 – 13:00 Customer Service Level 2
17:00 – 19:00 Customer Service Level 3


Regarding the Programmes:

•  Customer Service (3 levels)
•  Business Studies (2 levels)
•  Office Procedures (2 levels)

candidates must take the following steps in order to acquire the abovementioned qualifications:

STEP 1: To register for the exams for the Customer Service, Office Procedures and Business Studies exams, candidates must contact a City & Guilds Authorized Exam Centre, choosing the one that best suits their needs from the list of City & Guilds Authorized Exam Centres.

STEP 2: Candidates register for exams at the City & Guilds Authorized Exam Centre of their choice and then arrive for their scheduled exam, making sure they have valid identification with them.  

STEP 3: Candidates sit the exam at the City & Guilds Authorized Exam Centre of their choice. 

STEP 4: Exams results are issued approximately 4 weeks following the exam. If the candidate has passed the exam, the certificate is issued by the City & Guilds Organisation in the UK and is posted to the candidate two to four weeks after results have been issued.